School support staff

Leadership Team

The leadership team provide overall management of the Faculty Education Office (FEO). The team is responsible for ensuring that the strategic aims of the College and Faculty are delivered, and for the development and implementation of systems to support the delivery of education. They are responsible for key services, including finance, human resources and administration.

	Susan English Director of Education Management & Programme Director – Education s.english@imperial.ac.uk (+44) 020 7594 9821 Heads Faculty Education Office Overall management of FEO teams Strategic management and leadership Ensures lead academics are supported Ensures internal and external policies and priorities are delivered HR and finance
	Chris Harris Head of Programme Management c.harris@imperial.ac.uk (+44) 020 7594 9819 Manages Programme Management
	Lisa Carrier Head of Technology-Enhanced Education l.carrier@imperial.ac.uk (+44) 020 7594 3033 Development and delivery of the School's e-learning strategy Overall direction of TEE activities across the Faculty Responsibility for e-learning guidelines and procedures Oversight of digital learning platforms, resources and policies in the Faculty
	Gerry Greyling Head of Business and Educational Development g.greyling@imperial.ac.uk (+44) 020 7594 2012 Supports the Director of Education Management as appropriate, specifically in the areas of finance and cross-faculty activity Lead Postgraduate Education in the FEO with specific responsibility for Planning Round (student number forecasting and fee setting) Lead the Collaboration team responsible for the London Office of the Lee Kong Chian School of Medicine Lead on Educational Developments including new programme development and modernising educational administrative practices Lead ad-hoc projects such as the Process Mapping Project
	Rebekah Fletcher Head of School of Medicine Secretariat rebekah.fletcher@imperial.ac.uk (+44) 020 7594 9805 Manages School of Medicine Secretariat General Medical Council liaison Committee and governance management Oversight of quality processes and reviews, including governance and education monitoring visits Oversees the capture and analysis of student feedback

Programme Management

Summary of the table's contents
	Chris Harris Head of Programme Management c.harris@imperial.ac.uk (+44) 020 7594 9819 Manages Programme Management
	Janette Shiel Programme Manager (Non-Clinical) j.shiel@imperial.ac.uk (+44) 020 7594 9801
	Mary Weathers Executive Administrator (Programmes Team) m.weathers@imperial.ac.uk (+44) 0207 594 0734 Provides administrative support to Mr Chris Harris and Dr Jo Harris Supports activities across the programmes team
	Steve Marchant Project Support Officer (Medical Curriculum Review) steve.marchant@imperial.ac.uk (+44) 0207 594 2581
	Jo Williams Programme Officer (Early Years) jo.williams@imperial.ac.uk (+44) 020 7594 9803 Responsible for administering the planning and delivery of all operational aspects of the MBBS Years 1 and 2 Oversees all operational aspects of the examination and assessment processes
	Jagdeep Dosanjh Programme Officer (Early Years) j.dosanjh@imperial.ac.uk (+44) 020 7594 9808 Responsible for administering the planning and delivery of all operational aspects of the MBBS Years 1 and 2 Oversees all operational aspects of the examination and assessment processes
	Labhaoise Farrell Programme Assistant (Early Years) l.farrell@imperial.ac.uk (+44) 020 7594 9811
	Alyeisha Joseph Programme Manager (BScs) a.joseph@imperial.ac.uk (+44) 020 7594 9580
	Nicole Barnes Programme Officer (BSc) nicole.barnes@imperial.ac.uk (+44) 020 7594 6874 Responsible for administering the planning and delivery of all operational aspects of the the MBBS/BSc Year, as well as the intercalated BSc programme Oversees all operational aspects of the examination and assessment processes
	Carly Line Programme Administrator (Humanities, Philosophy and Law) c.line@imperial.ac.uk (+44) 020 7594 5178
	Sharon Hübscher Programme Officer (BSc Medical Biosciences) s.hubscher@imperial.ac.uk (+44) 020 7594 6873 Responsible for administering the planning and delivery of all operational aspects of the BSc Medical Biosciences programme Oversees all operational aspects of the examination and assessment processes
	Nicole Harbert Programme Administrator (BSc) n.harbert@imperial.ac.uk (+44) 020 7594 6872
	Zoe Kumbaroff Early Years and BSc Examinations Assistant z.kumbaroff@imperial.ac.uk (+44) 020 7594 6876 Supports the MBBS Years 1 and 2 and BSc examinations
	Jitender Yadav Programme Manager (Clinical) j.yadav@imperial.ac.uk (+44) 020 7594 0735 Manages the day-to-day operations of the clinical components of the MBBS/BSc Plans, organises and manages all undergraduate clinical placements Manages all day-to-day work of the Clinical Curriculum Administration Team Manages clinical-related student issues and information, in liaison with the ICSM Student Union
	Matthew Shotliff Programme Officer (Years 3 and 5) matthew.shotliff09@imperial.ac.uk Responsible for administering the planning and delivery of all operational aspects of Years 3 and 5 Oversees all operational aspects of the examination and assessment processes
	Toyosi Johnson Programme Administrator (Year 5) toyosi.johnson@imperial.ac.uk (+44) 020 7594 1616 Deals with Year 5-related student issues and information Provides administrative support for the Head of Year 5 Timetables and coordinates lecture based programmes and other teaching activities in Year 5 Assists with organisation and monitoring (student feedback) of clinical aspects of the Undergraduate Medicine programme Contributes to student counter services at Charing Cross Campus
	Jenelle Rutherford Programme Administrator (Year 3) j.rutherford@imperial.ac.uk (+44) 020 7594 0733 Deals with Year 3-related student issues and information Provides administrative support for the Head of Year 3 Timetables and coordinates lecture based programmes and other teaching activities in Year 3 Assists with organisation and monitoring (student feedback) of clinical aspects of the Undergraduate Medicine programme Contributes to student counter services at Charing Cross Campus
	Robert Macdonald Programme Officer (Year 6) r.macdonald@imperial.ac.uk (+44) 020 7594 3628 Responsible for administering the planning and delivery of all operational aspects of Year 6 Oversees all operational aspects of the examination and assessment processes
	Talia Ivil Programme Administrator (Year 6) t.ivil@imperial.ac.uk (+44) 020 7594 1695 Deals with Year 6-related student issues and information Provides administrative support for the Head of Year 6 Timetables and coordinates lecture based programmes and other teaching activities in Year 6 Assists with organisation and monitoring (student feedback) of clinical aspects of the Undergraduate Medicine programme Contributes to student counter services at Charing Cross Campus
	Jennifer Grote Programme Administrator (Electives & Careers) j.grote@imperial.ac.uk (+44) 020 7594 3644 Administers Elective processes for Imperial students Administers the annual School of Medicine Elective Awards process Oversees GMC registration processes for full and provisional registration Organises the annual School of Medicine Careers Fair
	Lizzie Dennis Clinical Examinations Assistant lizzie.dennis@imperial.ac.uk Supports the Programme Teams in preparing and running clinical examinations
	Carla Weekes (maternity leave) Education Finance and Planning Manager c.weekes@imperial.ac.uk (+44) 020 7594 9847 Responsible for the management of the team and overall administration of SIFT Liaises with the Strategic Health Authority (SHA), Trusts, Divisions, GP Practices and GP teachers Prepares and monitors the SIFT budget Advises on the SIFT implications of proposed changes Advises a wide range of academic staff and NHS staff on SIFT funding, contracts and payment processes
	Fiona Amphlett Education Finance Administrator f.amphlett@imperial.ac.uk (+44) 020 7594 9845 Assists with the administration of SIFT Makes payments to GPs, Actors and Trusts Prepares and issues the GP SIFT Contracts Monitors the SIFT accounts on a monthly basis Provides advice and assistance to GP teachers in relation to the SIFT payments process

Technology-Enhanced Education

Summary of the table's contents
	Lisa Carrier Head of Technology-Enhanced Education l.carrier@imperial.ac.uk (+44) 020 7594 3033 Leads the development and delivery of the School's e-learning strategy Directs and supports TEE activities across the Faculty Develops guidelines and procedures for the delivery of TEE services Coordinates policy and resources across distributed teams Research interest in artificial intelligence and learning analytics
	Ashish Hemani e-Learning Project Manager a.hemani@imperial.ac.uk (+44) 020 7594 9815 Manages and supports various e-Learning operational activities, including the e-portfolio system, Virtual Learning Environment (VLE) and Virtual Patient project Works closely with academic staff, partner and internal editors to develop and deliver professional standard learning resources Responsible for researching of current national and international activities and projects in the Medical domain
	Akram Ameen e-Learning Technologist m.ameen@imperial.ac.uk (+44) 020 7594 1139 Provides support for the e-portfolio and Blackboard systems to students and staff Maintains and regularly updates the content on the faculty’s e-Learning website with up to date information Co-ordinates and participates in the development and reviews of interactive teaching materials for the Undergraduate Medicine courses
	Adrian Cowell Senior Learning Technologist (Multimedia Specialist) a.cowell@imperial.ac.uk Develops videos, graphics, animations and other interactive online learning resources
	Alex Furr Senior Learning Technologist (Technical Specialist) a.furr@imperial.ac.uk (+44) 0207 594 5407
	Beatriz Caballero Learning Technologist b.caballero-martin@imperial.ac.uk (+44) 0207 594 9810 Maintains learning, teaching and assessment systems such as Blackboard, Form2 and iBooks/handbooks on Medlearn
	Emma Blyth (Maternity Leave) Instructional Designer e.blyth@imperial.ac.uk (+44) 020 7594 1970 Designs and develops learning resources and provides consultancy and technical support for academic staff on the BSc in Medical Biosciences Designs and implements processes, guidelines and procedures for the development and implementation of e-learning materials Monitors and evaluates the quality, consistency and effectiveness of materials and processes
	Agata Sadza Blended Learning Specialist (Instructional Designer) a.sadza@imperial.ac.uk (+44) 020 7594 6855 Provides consultancy and support on the learning design of blended modules for the BSc in Medical Biosciences Advises on the development of pedagogically sound solutions, supporting staff to deliver programmes in line with blended learning best practices Evaluates programme design and delivery, and recommends improvements to learning and research technologies
	Michele Foot Learning Resources and Technical Services Manager m.foot@imperial.ac.uk (+44) 020 7594 7383 Manages the Learning Resources and Technical Services Team Oversees the room-bookings for undergraduate and postgraduate teaching Manages and maintains the FEO server, configuring user permissions Edits and oversees the maintenance of the teaching Intranet Oversees and orders supplies, renews SLAs and manages the Learning Resources budget
	Mark Orphan Technician (Charing Cross) m.orphan@imperial.ac.uk (+44) 020 7594 0763 Audio-visual technical team supervision Maintenance contractor liaison Audio-visual pre-/post-production and systems consulting and commissioning Provides Intranet and E-learning technical support Departmental/Conference office/NHS technical liaison Curriculum audio-visual support
	Andrew Pritchard Technician (St Mary's) a.pritchard@imperial.ac.uk (+44) 020 3312 1739 Photography Video production Acts as audio-visual lead for SMOTS system Provides audio-visual services at St Mary's Provides timetabling support at St Mary's
	Andrew Horn Technician (SAF) a.horn@imperial.ac.uk (+44) 020 7594 3115 Prints Course Guides Manages day-to-day running of lab MDL2 Provides audio-visual support for medicine teaching in the SAF building Assists ordering for the teaching labs
	Matthew Barrett Technician (South Kensington) ml.barrett@imperial.ac.uk (+44) 020 7594 3227 Prints Course Guides Manages day-to-day running of lab MDL1 Provides audio-visual support for medicine teaching in the SAF Building Assists orders for the teaching labs
	Stephen Woodrow Technician (Charing Cross) s.woodrow@imperial.ac.uk (+44) 020 8846 7228 Provides audio-visual services Supplies equipment and technical support in lecture theatres and seminar rooms, for undergraduate and postgraduate courses Provides first line maintenance for the Audio Visual equipment Video camera operator for the making of teaching videos and live events
	Jonathan Jaundrill Technician (Hammersmith) j.jaundrill@imperial.ac.uk (+44) 020 8383 2423 Provides audio-visual support for teaching, conferences and short courses Manages internal bookings for Hammersmith Provides support to Teaching Laboratories Manager Responsible for Commonwealth Building & Wolfson Education Centre seminar rooms and lecture theatres
	Natasha Rao Timetabling Officer n.rao@imperial.ac.uk (+44) 020 7594 9806 Manages the production of electronic student timetables for MBBS Years 1 & 2 Leads on the annual CELCAT data rollover Manages the ad-hoc room-booking central email account
	Ludmilla Holmes Timetabling and Room Bookings Assistant l.holmes@imperial.ac.uk (+44) 020 7594 9818
	Hannah Joy Curriculum Review Timetabling and Room Booking Administrator h.joy@imperial.ac.uk (+44) 020 7594 6392
	Paul Christie Laboratory Manager p.christie@imperial.ac.uk (+44) 020 3313 2089 Plans and delivers all operational aspects of supporting the Hammersmith teaching laboratories Provides technical support for undergraduate and postgraduate teaching Orders equipment and consumables for the teaching laboratories Oversees laboratory bookings
	Jade Davies Teaching Laboratories Technician j.davies@imperial.ac.uk Assists the Teaching Laboratories Manager in the planning and delivery of operational aspects of supporting the teaching laboratories Provides technical support for undergraduate and postgraduate teaching
	Timothy Oates Teaching Laboratories Technician timothy.oates@imperial.ac.uk Assists the Teaching Laboratories Manager in the planning and delivery of operational aspects of supporting the teaching laboratories Provides technical support for undergraduate and postgraduate teaching

Business and Educational Development


	Gerry Greyling Head of Business and Educational Development g.greyling@imperial.ac.uk (+44) 020 7594 2012 Supports the Director of Education Management as appropriate, specifically in the areas of finance and cross-faculty activity Leads Postgraduate Education in the FEO, with specific responsibility for Planning Round (student number forecasting and fee setting) Leads the Collaboration team responsible for the London Office of the Lee Kong Chian School of Medicine Leads on Educational Developments, including new programme development and modernising educational administrative practices Leads ad-hoc projects, such as the Process Mapping Project
	Angela Rochester Executive Assistant angela.rochester@imperial.ac.uk (+44) 020 7594 0937 Manages the London Office of LKCSoM Deals with finance matters such as invoices and purchasing Coordinates travel arrangements for collaborative activity PA duties for the Head of Business and Educational Development
	Joshua Blacker Educational Developments Manager j.blacker@imperial.ac.uk (+44) 020 7594 8927 Manages the team’s operational responsibilities Liaises with Academic Leads to identify new educational development opportunities Project manages new initiatives
	Rumi Khanom Educational Developments Officer r.khanom@imperial.ac.uk (+44) 020 7594 8986 Undertakes programme related market research Project manages new programme governance requirements and development
	Penny Kharroubi Collaboration Manager p.kharroubi@imperial.ac.uk (+44) 020 7594 2013 Oversees smooth running and organisation of all responsibilities within the collaboration team Ensures that the London Office’s responsibilities towards the Lee Kong Chian School of Medicine are met to schedule
	Emma Horan Collaborative Partnerships Officer e.horan@imperial.ac.uk (+44) 020 7594 2022 Manages the governance and educational quality arrangements for LKCMedicne Maintains an overview of regulatory requirements both within the College and the sector Provides support for the overall management of the LKCMedicine collaboration Provides administrative support to the LKCMedicine Curriculum Development Team
	Roxana Hughes Collaboration Administrator r.hughes@imperial.ac.uk +44 (0)20 7594 2050 Administrative lead for student collaborative exchanges, electives and clinical placements Monitors progress, risks and activities for educational projects within the LKCMedicine collaboration Provides support to the Collaboration Manager for quality assurance procedures and general collaboration queries Coordinates delegation visits relevant to the LKCMedicine collaboration
	Nousheen Tariq Postgraduate Education Manager n.tariq@imperial.ac.uk (+44) 020 7594 3005 Oversees smooth running and organisation of all responsibilities within the postgraduate team Key point of contact in the recruitment process for MRC DTA Studentships
	Dr Jeffrey Vernon Postgraduate Senior Teaching Fellow j.vernon@imperial.ac.uk (+44) 020 7594 3054 Assists in the development strategy for masters programmes Provides academic educational leadership for a range of postgraduate projects in the Faculty of Medicine
	Gemma Williamson Postgraduate Education Administrator g.williamson@imperial.ac.uk (+44) 020 7594 2676 Responsible for Information Management, Governance and Educational Development for the Postgraduate team Administers Faculty of Medicine Master's Scholarships Administrative lead for Medical Education Research Unit (MERU) and PG Staff Information Hub Coordinates Taught Postgraduate student events (including PG Connections and PG Open Days)
	Megan Carter Summer School Administrator megan.carter@imperial.ac.uk (+44) 020 7594 6750 Manages the Revolutions in Biomedicine Summer School

School Secretariat

Summary of the table's contents
	Trisha Brown Head of the School of Medicine Secretariat trisha.brown@imperial.ac.uk Manages the School of Medicine Secretariat Acts as General Medical Council liaison Manages overall committee and governance procedures Maintains oversight of quality processes and reviews, including Governance and Education Monitoring Visits
	James Wild Deputy Head of the School of Medicine Secretariat j.wild@imperial.ac.uk (+44) 020 7594 5232 Oversees the capture and analysis of student feedback Implements and contributes to the overall strategy for the School Coordinates operations and procedures, including planning and support of projects and managing resources to improve student satisfaction Supports the Head of School Secretariat to enhance quality management and governance procedures for education within the Faculty, including meeting internal and external reporting requirements
	Tom Conway Office Administrator t.conway@imperial.ac.uk (+44) 020 7594 9807 Reviews and updates, as required, FEO administrative systems Monitoring day-to-day office procedures First point of contact for finance issues Administration of FEO paperwork, specifically relating to HR procedures Manages diary of Faculty Education Officer and Deputy Directors of Education
	Tom Yates Information Governance Manager (+44) 020 7594 6854 tom.yates@imperial.ac.uk
	Craig Meegan Governance and Executive Administrator (Senior Management Team) c.meegan@imperial.ac.uk (+44) 020 7594 1298 Provides support and oversight to Governance Education Monitoring Visits programme Provides secretarial support to Senior Management Team
	James Rees Williams Curriculum Assistant (Educational Quality) j.rees-williams@imperial.ac.uk (+44) 020 7594 2582
	Dorrit Pollard-Davey Communications Manager d.pollard-davey@imperial.ac.uk (+44) 020 7594 7703
	Fran Bertolini Student Services Manager f.bertolini@imperial.ac.uk (+44) 020 7594 8127 Oversees the Medicine (MBBS) and Medical Biosciences (BMB) Undergraduate Admissions lifecycle, as well as coordinating Open Days and marketing provisions Oversees the provision of Welfare to Undergraduate students on the MBBS, BMB and Biomedical Science (BMS) courses Manages information relating to student numbers, including tracking student intake and forecasting student numbers Provides strategic support for development of Student Support Services and innovative projects
	Hannah Behague Student Services Assistant (Student Support) feo.welfare@imperial.ac.uk (+44) 020 7594 9804 Provides overall assistance to the Welfare team in supporting students in the Early Years (1 and 2), BSc (Year 4) and Clinical Years (3, 5 and 6) of the MBBS course, as well as for Medical Biosciences Provides administrative support to Personal Tutors, Senior Tutors and the Director of Student Tutoring and Support Provides project support for welfare initiatives and runs key pastoral events Secretary for the Student Monitoring Group committee
	Josie Carter Student Services Administrator (Admissions) josephine.carter@imperial.ac.uk (+44) 0207 594 2580 Provides administrative support for the whole of the MBBS Admissions Lifecycle Manages marketing information and assists with Medicine Open Day Manages information relating to student numbers including tracking student intake and forecasting student numbers Ensures HEFCE compliance
	Penny Norris Student Services Assistant feo.welfare@imperial.ac.uk Provides assistance to the Welfare team in supporting students, mainly to the Early Years (1 and 2) of the MBBS course, as well as for Medical Biosciences Provides administrative support to Personal Tutors, Senior Tutors and the Director of Student Tutoring and Support